Refund Policy

At Jewels of Siam, we offer carefully curated jewelry, antiques, paintings, home décor, collector objects, and rare finds. Many of our items are one-of-a-kind, vintage, antique, handmade, or limited in availability.

Because of the unique nature of our products, all purchases are considered final sale.

1. All Sales Are Final

All sales made through Jewels of Siam are final.

We do not accept:

Returns
Refunds
Exchanges
Order cancellations after confirmation

This policy applies to all product categories, including but not limited to:

Jewelry
Antiques
Paintings
Home Décor
Collector’s Items
Rare Objects
Vintage Pieces
One-of-One Items
Handmade Items

2. No Returns or Exchanges

We do not accept returns or exchanges for reasons including:

Change of mind
Incorrect choice
Personal preference
Size expectations
Color variation
Natural material variation
Vintage or antique condition
Minor signs of age or previous ownership
Handmade irregularities

Customers are requested to carefully review all product descriptions, images, dimensions, condition notes, and details before placing an order.

3. Product Condition

Many items sold by Jewels of Siam may show natural signs of age, wear, handmade variation, previous ownership, or material irregularity.

These characteristics are part of the charm, history, and uniqueness of the item and are not considered defects.

4. Damaged or Incorrect Items

If you receive an item that is damaged in transit or different from the item ordered, please contact us within 24 hours of delivery.

Please provide:

Order number
Clear photos of the packaging
Clear photos of the item
Description of the issue

We will review the matter and respond accordingly.

Any solution offered will be at the sole discretion of Jewels of Siam and subject to applicable consumer protection laws.

5. Final Sale Acknowledgement

By placing an order with Jewels of Siam, you acknowledge and agree that:

All sales are final.
No returns are accepted.
No refunds or exchanges are provided.

For any questions about a product, condition, size, material, or shipping, please contact us before completing your purchase.

Jewels of Siam
Curated Treasures from Siam and Beyond