We are happy to provide free express shipping on all orders over $999

Flat $9.99 Shipping Charge on Orders till $99 . Order will be send by EMS and takes about 8-14 days depending on the destination.

Free Worldwide Shipping on Orders Above $99.Order will be send by EMS and takes about 8-14 days depending on the destination.

We ship worldwide through DHL, FedEX or EMS.

Shipments with Fedex are fully-insured and require a signature confirmation.

Your order will only be shipped with 2-3 business days of receiving your payment.

If you have a special shipping request or would like to expedite the delivery of your order, please contact us and we’ll be happy to accommodate you.

Customer service may contact you for additional information as required.

After your order is shipped, you may obtain a courier tracking number by logging in to Your Account. You can track your shipment only at DHL, FedEx or EMS.

Currently we except payment through Paypal.

Every effort is made to ensure your merchandise is shipped in perfect condition. If for any reason the product you receive is not to your satisfaction, you may return the product in its original condition within 7 days of receipt .

To return or exchange an item, please follow these instructions:

You will need to obtain a Return Ticket ID before sending your returned item back to us. Please contact us by email to receive the return instructions.

If contacting by email, please email support@jewelsofsiam.com with your order number and the request for a return address. We will then email you Return Ticket ID and shipping instructions.

A Package without a Return Authorization number will not be accepted for refund.

We start processing your order within 24 hours of receiving your payment. So if you wish to cancel your order, we request you to do so within 24 hours of you placing the order. 

At Jewelsofsiam, we are committed to providing our customers with a secure shopping environment.
We maintain practices and procedures designed to ensure the security, integrity and confidentiality of customer information, and use various security measures to ensure that your credit card information is protected, including the latest in security technology.
At Jewelsofsiam, we respect our customers and understand that you are concerned about privacy, so we've instituted policies intended to ensure that your personal information is handled safely and responsibly.
We also have posted this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information and how you may access some of the data you provide to us
Please log into your account at 
http://www.jewelsofsiam.com/customer/account/login/ to view details of your order